Privacy & Cookie Policy
How A-Secure Electronic Security Ltd handles your information.
Last updated: 2025. This policy explains how A-Secure Electronic Security Ltd ("we", "us") collects and uses personal information when you contact us through this website, in line with UK data protection law (UK GDPR and the Data Protection Act 2018).
Who we are
A-Secure Electronic Security Ltd is the data controller for the information you provide. We are registered in England & Wales (company number 16701157). You can contact us about your data at any time using the details in the "Contact us" section below.
What we collect
When you submit our enquiry form, we collect the information you choose to give us:
- Your name
- Your email address
- Your phone number (if provided)
- Your postcode or area (if provided)
- The service you're interested in and the details in your message
Why we use it (lawful basis)
We use this information solely to respond to your enquiry, provide a quote and arrange any work you ask us to carry out. Our lawful basis is our legitimate interest in responding to enquiries about our services, and — where you become a customer — taking steps to enter into and perform a contract with you.
How your enquiry is handled
Our contact form is delivered using Web3Forms, a form-handling service that forwards your submission to our email inbox (info@a-secure.co.uk). Your message is transmitted securely and delivered to us by email. We do not use your enquiry details for marketing unless you specifically ask us to.
Who we share it with
We do not sell your personal information, and we don't share it with third parties for their own marketing. We use trusted service providers only to operate the website and deliver your enquiry to us (for example, our form provider and email/hosting providers), who process data on our behalf.
How long we keep it
We keep enquiry information only as long as needed to deal with your enquiry and for our legitimate business and legal record-keeping. If you don't become a customer, we'll typically delete enquiry correspondence once it's no longer needed. Records relating to work we carry out are kept for as long as required for warranty, servicing and legal obligations.
Your rights
Under UK data protection law you have the right to access the personal information we hold about you, ask us to correct or delete it, object to or restrict its use, and request data portability. To exercise any of these rights, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Cookie notice
We keep tracking to a minimum. This website does not set advertising or third-party tracking cookies. A small amount of local storage may be used purely to remember that you've seen our cookie notice, so it isn't shown again — this stays on your device and isn't used to track you.
If we introduce website analytics in future, we intend to use a privacy-friendly, cookieless solution (such as Cloudflare Web Analytics) that does not track individuals across sites. We'll update this notice if anything changes.
Contact us
For any privacy questions or to exercise your rights, contact us:
- Email: info@a-secure.co.uk
- Phone: 07592 524 552
A-Secure Electronic Security Ltd, registered in England & Wales, company number 16701157. Registered office: [REGISTERED_OFFICE].